Returns & Exchanges Policy 

Due to the nature of luxury cosmetics, skincare, and personal care products, returns are strictly limited. 

 

30-Day Return Window 

Eligible return requests must be initiated within thirty (30) days from the original date of purchase. Products requested for return after this period are not eligible under any circumstances. 

Online vs. In-Store Purchases 

  • Online purchases must be returned online in accordance with our return process 

  • In-store purchases must be returned in-store at the original location of purchase 

Cross-channel returns (online purchases returned in-store or in-store purchases returned online) are not accepted. 

Final Sale Items 

The following items are FINAL SALE and are not eligible for return, exchange, refund, or store credit, including gift cards: 

  • Clearance or sale items 

  • Promotional or discounted merchandise 

  • Gift cards 

  • Limited edition products

All final sale purchases are non-refundable and non-exchangeable. 

Condition of Returned Items

If a return is approved at our discretion: 

  • Items must be unused, unopened, and in original packaging 

  • Products showing signs of use, damage, or tampering will not be accepted 

Stella Rose Beauty reserves the right to refuse any return that does not meet these conditions. 

Refunds 

Approved refunds, if applicable, will be issued to the original form of payment. Processing times may vary depending on financial institutions. Shipping charges are non-refundable. 

Exchanges 

At this time, Stella Rose Beauty does not guarantee exchanges. Any exchange consideration is made solely at our discretion. 

Non-Returnable Items 

For health, safety, and quality control reasons, certain products may be designated as non-returnable even within the 30-day window. These designations will be noted at the time of purchase where applicable. 

Policy Enforcement 

Stella Rose Beauty reserves the right to: 

  • Limit or refuse returns 

  • Close or restrict accounts associated with excessive or abusive return activity 

  • Modify this policy at any time without prior notice 

Questions & Contact Information 

For questions regarding shipping, delivery, or returns, please contact: 

Stella Rose Beauty 

Email: [insert customer service or policy email]