Shipping and Delivery Policy
Effective Date: February 09, 2026
At Stella Rose Beauty, we are committed to providing a seamless and elevated shopping experience. The following policy outlines our shipping, delivery, and return practices. By placing an order with us—online or in-store—you agree to the terms below.
Shipping Policy
Order Processing
All orders are subject to processing and verification prior to shipment. Processing times may vary based on order volume, product availability, and verification requirements. Orders are not shipped or delivered on weekends or holidays.
Shipping Carriers
At this time, Stella Rose Beauty selects shipping carriers at its discretion. Carrier selection, delivery method, and estimated delivery timelines may vary and are subject to change without notice.
Shipping Confirmation & Tracking
Once your order has shipped, you may receive a shipment confirmation and tracking information when available. Delivery dates are estimates only and are not guaranteed.
Risk of Loss
All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery of the order to the carrier.
Delivery Policy
Stella Rose Beauty is not responsible for:
Delays caused by carriers
Incorrect or incomplete shipping addresses
Lost, stolen, or delayed packages once transferred to the carrier
Delivery issues caused by weather, service disruptions, or events beyond our control
Customers are responsible for ensuring accurate shipping information at checkout.
Questions or Support
If you have questions about shipping or need assistance with your order, please reach out to our support team.
Contact: support@stellarosebeauty.com
Hours: Monday–Friday | 9 AM–6 PM CST
Returns & Exchanges Policy
Due to the nature of luxury cosmetics, skincare, and personal care products, returns are strictly limited.
30-Day Return Window
Eligible return requests must be initiated within thirty (30) days from the original date of purchase. Products requested for return after this period are not eligible under any circumstances.
Online vs. In-Store Purchases
Online purchases must be returned online in accordance with our return process
In-store purchases must be returned in-store at the original location of purchase
Cross-channel returns (online purchases returned in-store or in-store purchases returned online) are not accepted.
Final Sale Items
The following items are FINAL SALE and are not eligible for return, exchange, refund, or store credit, including gift cards:
Clearance or sale items
Promotional or discounted merchandise
Gift cards
Limited edition products (where noted)
All final sale purchases are non-refundable and non-exchangeable.
Condition of Returned Items (If Applicable)
If a return is approved at our discretion:
Items must be unused, unopened, and in original packaging
Products showing signs of use, damage, or tampering will not be accepted
Stella Rose Beauty reserves the right to refuse any return that does not meet these conditions.
Refunds
Approved refunds, if applicable, will be issued to the original form of payment. Processing times may vary depending on financial institutions. Shipping charges are non-refundable.
Exchanges
At this time, Stella Rose Beauty does not guarantee exchanges. Any exchange consideration is made solely at our discretion.
Non-Returnable Items
For health, safety, and quality control reasons, certain products may be designated as non-returnable even within the 30-day window. These designations will be noted at the time of purchase where applicable.
Policy Enforcement
Stella Rose Beauty reserves the right to:
Limit or refuse returns
Close or restrict accounts associated with excessive or abusive return activity
Modify this policy at any time without prior notice
Questions & Contact Information
For questions regarding shipping, delivery, or returns, please contact:
Stella Rose Beauty
Email: [insert customer service or policy email]